Creative Industries

Whether they are buying, booking, researching, studying, browsing, searching or fact-finding on your website, software, or app, your users demand convenience, efficiency, and confidence.

Remove assumptions, validate opinions, and stop guessing.

Moderated observational research and testing with your target audience delivers the insight and evidence to smooth out the bumps and improve your overall digital experience, so your hard-won customers have no reason to try elsewhere.

The world is blessed with data, technology, and evolving trends, but this creates noise and confusion that can hinder and disorient because people don’t move as fast as Digital. We will help you to simplify the user experience of your website, software, or app for better business performance.

A list of top name/most favourable clients

• The Open University
• Kenwood/Delonghi
• Ordnance Survey
• LV=
• Vitality
• Brittany Ferries

“Right from our first meeting with Experience Solutions, we were impressed at how easily the team were able to pick up some of the really complex issues facing our diverse group of students. They had a very realistic grasp of what they were trying to achieve – they were very focused whereas other organisations went off a different tangents and lost sight of the main objectives. They were easy to work with – very honest and good at communicating.”

“Working with Experience UX, through their combination of user research and testing methodologies, has helped us to continually improve the website, meet our KPIs, and provide accurate and valuable reporting to the business and shareholders. The team at Experience UX all convey passion and expertise, especially when it comes to shaping our website right for our users. They play an essential role as our UX partner.”

“The insight Experience UX delivered advised us that people were categorising by body type. That was huge for us because without that we would have been debating endlessly as to what the new structure would look like. ‘Skincare’ was rebranded as ‘face’ and we introduced ‘skin advice’ as a section as per the recommendations – that was where saw the biggest uplift.”