We’re committed to respecting and protecting your personal data.

This Privacy Policy describes how ScaleUpArena (ISU) (we/us/our/ISU) take care of your data

When you use our services, which includes our website (https://scaleuparena.com) or our mobile apps.

By creating an account, sharing any personal information with us, speaking with our support team, downloading and using our apps or using our website, you accept and agree to what we do with your data as described in this Privacy Policy.

We note that our website may contain links to other third-party websites. If you follow these, please note that they have their own privacy policies and that we can’t accept any responsibility for what they do with your data.

We are registered with the UK’s Information Commissioner’s Office (ICO).

The policy: This privacy policy notice is served by ii-Grp Limited whose registered office is Treviot House, 186-192 High Road, Ilford, Essex IG1 1LR under the website; www.scaleuparena.com ]. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

 

Policy key definitions:

• “ISU”, “I”, “our”, “us”, or “we” refer to the business,
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a users computer or device.

 

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

 

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

• We are registered with the ICO under the Data Protection Register, our registration number is: ########.
• Lawful basis: Consent
  Where our purpose for processing is: Membership support and marketing
  Which is necessary because: promoting and supporting the website activities
  We process your information in the following ways: #
  Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

 

Processing Payments

After any payment, we do not take or store any of your financial information such as credit card details. These are securely handled directly and independently by our payment providers who only provide a payment confirmation to us

 

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

Cookie	Type	Duration	Description
_ga	Analytics	2 Years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gat	Performance	1 Minute	This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.
_gid	Analytics	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
cookielawinfo-checkbox-necessary	Necessary	1 year
cookielawinfo-checkbox-non-necessary	Non-necessary	1 year
uncode_privacy[consent_types]	Necessary	1 year	This cookie is set by Uncode WordPress theme and is used to manage privacy settings on the website.
uncodeAI.css	Necessary	Session	This cookie is set by Uncode WordPress theme to run the Adaptive Images system. According to their documentation, these cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.
uncodeAI.images	Necessary	Session	This cookie is set by Uncode WordPress theme to run the Adaptive Images system. According to their documentation, these cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.
uncodeAI.screen	Necessary	Session	This cookie is set by Uncode WordPress theme to run the Adaptive Images system. According to their documentation, these cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.
video_popup_ct_274a3603d5dc8672ad19bf7dae883aaf	third party	30 Days	This cookie is responsible for showing the introduction video if you are new to the site. Disabling this cookie will result in the introduction video being shown at every visit.

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

 

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

 

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

We hold the following information about you within our EMS system;

• Name
• Company Name
• Email address
• P address
• Subscription time & date